Shipping & Returns

We’re a team of two and aim to ship as quickly as possible. Production of physical items takes up to four business days. Shipping transit time is additional.

Ordering from Canada or Europe?

Production of physical items takes up to four business days. Shipping transit time is additional; delivery estimates are not guaranteed arrival dates.

Enter your delivery address at checkout to see whether shipping is available and review the offered services and rates. Transit time and tracking coverage vary by destination and service; customs processing can add time.

Our free U.S. Economy shipping offer on qualifying orders of $50 or more after discounts and before tax, and our $2 untracked envelope option for eligible U.S. sticker-only orders of 1–20 stickers, apply only to U.S. delivery addresses.

International orders may be subject to duties, import taxes or carrier fees. Review the charges and shipping terms shown at checkout; do not assume import charges are included in the product or shipping price. If anything is unclear, contact us before ordering. Contact us about international shipping

PACKED WITH CARE

What’s in your mailer?

Good art. Carefully packed. Choose your order and take a peek inside.

11 × 14 prints · 12 × 15 rigid mailer
Your unframed print and 4 × 6 thank-you card, protected in a clear sleeve and shipped flat.

Contents shown at proportional scale. Artwork and quantities depend on your order; packaging may vary for larger orders.

Prints packed flat. Straightforward returns. We want you to love your order.

Shipping

Order processing

Please allow up to 4 business days for your order to ship. Delivery time begins after shipment.

How we pack your order

Our 8 × 10 and 11 × 14 art prints ship flat in rigid cardboard mailers, not rolled in tubes. We use 9 × 11 mailers for 8 × 10 prints and 12 × 15 mailers for 11 × 14 prints. U.S. sticker-only orders of 1–20 stickers use a plain 5 × 7 paper envelope when you choose the $2 untracked service. Choose a tracked shipping upgrade and we will use an 8 × 10 flat mailer, even for one sticker. U.S. orders with more than 20 stickers use a tracked mailer. For U.S. orders, stickers purchased with prints ship in the same package at no additional sticker shipping charge. Larger orders may require different packaging.

U.S. sticker shipping

U.S. sticker-only orders of up to 20 individual stickers can ship by USPS letter mail for $2. This envelope service has no tracking number, tracking scans, or delivery confirmation. To receive tracking, select a tracked mailer option at checkout. That upgrade ships in an 8 × 10 flat mailer, even for one sticker. Orders with more than 20 stickers must ship in a tracked 8 × 10 flat mailer, with paid tracked shipping starting at $4.90. Qualifying U.S. orders of $50 or more after discounts and before tax receive free Economy shipping.

We use USPS for domestic shipments. Please allow up to 4 business days for processing before carrier transit time begins. Stickers purchased with a print ship in the same package at no additional sticker shipping charge. Standard shipping charges for the print order apply.

International services and carriers are shown at checkout. The $2 letter-mail option is available only for U.S. sticker orders.

Shipping options and tracking

The $2 U.S. sticker-envelope service is UNTRACKED: no tracking number, tracking scans, or delivery confirmation. It is available only for sticker-only orders of 1–20 stickers. For tracking, choose a tracked mailer option at checkout; we will ship your stickers in an 8 × 10 flat mailer, even if you order just one. U.S. orders containing more than 20 stickers use the tracked mailer service. Tracking details for tracked shipments are included in your shipping confirmation. International services and their tracking coverage are shown at checkout.

International orders

Available destinations and shipping charges are shown at checkout. Delivery times and tracking coverage vary by destination and service. Customs processing can cause additional delays.

Damaged or delayed deliveries

If your order arrives damaged, email support@victorylapgraphics.com with your order number and clear photos of the damaged product and its packaging. We require photos before sending a free damage replacement. Please keep the product and packaging while we review your request.

If an order is delayed or missing, contact us so we can help investigate. Tracking estimates are not guaranteed delivery dates.

Returns and damage replacements

Changed your mind?

Contact us at support@victorylapgraphics.com within 14 days of delivery to arrange a return. Include your order number and the items you wish to return. Items must be unused and in their original condition; stickers must remain on their backing. Please wait for return instructions before sending anything back.

For change-of-mind returns, you pay the return postage. Once we receive and inspect the items, we refund the returned merchandise to your original payment method. Original shipping charges are not refundable, except where required by law.

No restocking fee. We do not deduct a restocking charge from your return.

Arrived damaged?

We want your art to arrive in great shape. If it does not, email us promptly with your order number, a clear photo of the damaged product, and photos of the packaging. We will review the photos and arrange a free replacement for an item damaged in transit. We cannot send a damage replacement without photos of the damaged product. Keep the product and packaging until we confirm the next steps; do not return a damaged item unless we ask you to.

Missing delivery or incorrect address

Contact us if your order is missing so we can help investigate with the carrier. If tracking shows delivery, also check with your local carrier. If an order is returned because the address supplied was incorrect, we will contact you to arrange reshipping or a refund of the merchandise; original shipping is not refundable and reshipping requires additional postage.

These voluntary return terms do not limit any rights you have under applicable consumer law.