Refund policy
RETURN AND REFUND POLICY
Victory Lap Graphics LLC, trading as Victory Lap Graphics, wants you to love your order. For return requests or order problems, contact support@victorylapgraphics.com with your order number.
RETURNS
You may request a change-of-mind return within 14 days of delivery.
Items must be unused and in their original condition. Prints must be free of bends, creases, and other damage. Stickers must remain on their original backing. These conditions do not restrict inspection or other rights permitted by applicable consumer law.
To start a return, email support@victorylapgraphics.com with your order number and the items you wish to return. We will provide instructions and the return address. Please contact us before mailing items back.
RETURN SHIPPING AND FEES
For change-of-mind returns, you are responsible for return postage. Package items securely and retain proof of postage. Tracking is recommended when available.
We do not charge a restocking fee.
Original shipping charges are not refundable for change-of-mind returns, except where required by applicable law.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Inspect your order upon delivery and contact us promptly if something is damaged, defective, or incorrect.
Include your order number, a description of the problem, and clear photos of the affected item. For shipping damage, also include photos of the packaging.
Photos are required before we arrange a free replacement for transit damage. Keep the item and packaging while we review your request. Do not return damaged items unless instructed.
For confirmed damage, defects, or fulfillment errors, we will arrange an appropriate replacement or refund. If we require a return, we will cover reasonable return shipping costs. Your statutory remedies remain unaffected.
REFUNDS
We will notify you after receiving and inspecting your return. Approved refunds are issued to your original payment method for the amount paid for the returned merchandise, including applicable refundable taxes.
Your payment provider may require additional time to post the refund. Any refund deadlines required by law take precedence.
EXCHANGES
Contact us to request a different design or size. We will help arrange a return and a separate purchase, subject to availability.
CANCELLATIONS AND CHANGES
Contact us as soon as possible to cancel or change an order. We will check whether it can still be updated before shipment. If it has shipped, the return process applies. Additional cancellation rights provided by law remain unaffected.
INTERNATIONAL CONSUMER RIGHTS
Nothing in this policy limits mandatory rights under applicable consumer law.
Where an EU statutory withdrawal right applies, you may notify us within 14 days of delivery that you wish to cancel an eligible purchase without giving a reason. Statutory rules concerning inspection, return deadlines, refunds, standard outbound delivery charges, and defective goods take precedence over conflicting provisions in this policy.
CONTACT
Victory Lap Graphics LLC
2920 Bluebonnet Ln
Bedford, TX 76021
United States
support@victorylapgraphics.com
https://victorylapgraphics.com
Please contact us for return instructions before mailing merchandise.